Last year Data For Action did some work on developing Insight Infrastructure for the sector. As part of this work we experimented with using tools to gather questions people wanted to be able to answer following our Question Based approach to data and insight. We think taking a question based approach can be helpful and that it can be even more helpful if we can do this out in the open and collectively determine which questions we should focus our efforts on.. Our process intentionally asks users to consider what answering their question could mean and what they could do if they had an answer. We think this is a vital part of taking action.
The experiment was pretty simple, using Airtable to gather questions and Softr as a way to get some sort of ranking. The general approach seemed to be one that was fairly effective. So we have at various spare moments been developing a version 2 of our Question Bank, and we’re now putting it live.
What do we hope to achieve with the Question Bank?
We hope to do a couple of things.
Firstly we hope to gather an active group of users who submit questions and help define which questions are most important to work on collectively, and then hopefully go about answering them. A tall ask, but we believe in collective action and hope the Question Bank can be something which helps.
Secondly we hope to offer groups and organisations a simple tool which allows them to take a question based approach to their own work.
What features does the Question Bank have?
The Question Bank allows users to submit questions according to our format.
On submission questions are checked against existing questions in the bank, with an attempt to reduce duplicationUsers can respond to questions, with ability to embed from (many) external URL’s
Questions are continually ranked by users so we build an algorithmic ranking
Users can also endorse and follow questions to be kept up to date if there are responses to questions
Questions are automatically categorised
There are some additional features which allow users to create groups with private questions
user created tags
kanban tools
different ranking options
and even the ability to rank and prioritise the responses to questions as well as the questions themselves.
How can you use the Question Bank?
You can sign up for free and use the open part of the tool to submit and respond to public questions. The Group features require a subscription. The subscription is £100 per group per year. A group can have up to 20 members, so we think generally that should mean pretty much most organisations or groups can use this with one subscription. By our maths that means if you have 20 members, that costs £5 per user per year. We charge a subscription so we can pay for the hosting and further development of the Question Bank.
Obviously you might not know if the additional features are useful to you. So you can try them out with a 30 day free trial, no payment details required.
Couldn’t we do this another way?
Yes absolutely. You could use a simple Airtable like this, do it in Notion, use a google form and sheets, or even just get a pen and paper or some post-its and do most of what the Question Bank does. We think there are some valuable parts to it though, and we especially want the ‘open’ part of the Question Bank to be a collective and collaborative space that makes a difference.
Feedback
We’ve put a feedback link in the navbar (when signed in). This links to an Airtable form to supply us with feedback. Feedback would be greatly appreciated, helping us to really see if this is useful to people, and what other features and fixes(there are likely to be some!) we need to focus on.
Final thoughts
As always we hope our work adds something to the commons, supports knowledge infrastructure and is useful!
Have a great weekend
I want to answer all of the amazing questions that have already been posed. Incredible Tom! I love it